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Carnival cruise friends have shared their baggage issues, however aren’t going to get the assistance from the cruise line they could have hoped.
There isn’t any baggage wrapping service onboard Carnival cruise ships, however some restore companies can be found if baggage is broken.
Friends should retailer their baggage of their staterooms in the course of the cruise, as there isn’t a further space for storing out there to maintain friends’ luggage.
Baggage generally is a trouble on a cruise, from ensuring you may match the whole lot in your luggage to bringing them onboard the ship to the place to retailer them in your stateroom. And by no means thoughts if one is misplaced or broken alongside the best way!
But when there are baggage issues, ought to they be the friends’ points to take care of or ought to the cruise line assist out? Carnival Cruise Line has addressed two completely different baggage issues, and sadly, won’t be serving to with both one in the best way friends want.
The pissed off friends reached out to John Heald, the cruise line’s official model ambassador, with their points. Heald is the go-to man for questions, issues, and complaints about Carnival Cruise Line, however he can’t resolve each downside.
Ought to Carnival Present Baggage Wrapping?
The primary visitor encountered a baggage difficulty earlier than even reaching their cruise ship, however hoped the cruise line would be capable to help.
“Final week one piece of our hard-sided baggage will need to have been dropped from the aircraft or run over. It has a crack the size of it and there’s a crack 3/4 of the best way round one of many wheels,” the visitor defined.
Whereas the harm was not brought on by the cruise line, the visitor was upset that their new baggage was broken. They weren’t asking Carnival to restore it, however to supply an interim resolution as soon as onboard Carnival Panorama.
“I hoped to get the ship to wrap it in plastic just like the saran wrap service all airports have. Come to search out out that Carnival doesn’t present this service,” the visitor mentioned. “Why not? This sort of service makes a distinction to these of us undecided the place to cruise subsequent.”
Carnival Panorama is homeported from Lengthy Seashore, California, providing 6- and 8-night Mexican Riviera itineraries. The present voyage, which the visitor appears to be aboard, departed Lengthy Seashore on Sunday, October 5 and is crusing a modified itinerary due to Hurricane Priscilla.
However, whereas Carnival Cruise Line doesn’t supply baggage wrapping companies, Heald goes to try to assist as greatest he can.
“I’m going to ask our restore store on board check out Mrs. Samsonite and see in the event that they can assist with a restore, though it was broken by the airline,” he mentioned. “As for the plastic wrapping of the suitcases, properly we’ve got by no means achieved that on board.”
The visitor’s assertion that “this sort of service makes a distinction to these of us undecided the place to cruise subsequent” is a daring one. In additional than 40 cruises, I’ve by no means had a single considered baggage wrapping companies that determines what crusing I ebook.
Many different friends responded, sharing their very own tales of broken baggage (accidents occur!) and noting that they’d not use a baggage wrapping service, even when it was out there onboard.
And only for the file, “all” airports don’t supply these companies, although admittedly they are often useful for some vacationers.
No Baggage Storage Onboard
The second difficulty is just not with broken baggage and even porter companies, however what to do with one’s baggage as soon as onboard the ship.
“I want Carnival would assist with the storage of our luggage,” the (completely different) visitor commented. “[Another cruise line] presents this freed from cost in case you ask your cabin steward.”
I’ve sailed with six completely different cruise traces and never one in all them presents baggage storage. Granted, I’ve by no means requested, and it could be a service out there on very unique luxurious traces past my cruising price range. For main cruise traces on ships with 1000’s of friends, nevertheless, this service is just not sensible.
“Until you may have a collection or further massive cabin there isn’t a area for 2 individuals with massive suitcases,” the visitor claims. “I don’t need to see that suitcase till I’ve to repack to go away. Why can’t Carnival present storage for suitcases and luggage.”
Whereas Heald understands the visitor’s want to not see their baggage till the tip of the cruise, he notes that most individuals retailer their baggage below the mattress and it matches with out problem.
I can attest to this, having sailed in the whole lot from inside cabins to mini-suites on numerous Carnival ships, with out ever having bother placing even bigger curler luggage beneath the mattress body.
If friends really can’t match their baggage below the mattress, bigger luggage may very well be set into the closet or tucked in an out-of-the-way nook till wanted once more.
Learn Additionally: What to Pack for a Cruise Trip
Different friends have related experiences, however none of these experiences contain baggage not becoming.
“My spouse makes use of a suitcase that may maintain a small vehicle and it nonetheless matches below the mattress,” one visitor described.
Some vacationers do be aware that cabin stewards sometimes retailer further bedding below the mattress, which may take up that area. The unique poster didn’t point out this was a priority, nevertheless.
This isn’t the primary time Carnival Cruise Line has addressed the thought of bags storage, and it undoubtedly received’t be the final. Some vacationers simply can’t pack these kind of issues away.
Carnival Cruise Line Responds to Baggage Wrapping and Storage
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