{"id":46492,"date":"2025-12-13T15:49:43","date_gmt":"2025-12-13T15:49:43","guid":{"rendered":"https:\/\/maritimehub.co.uk\/?page_id=46492"},"modified":"2025-12-13T15:51:22","modified_gmt":"2025-12-13T15:51:22","slug":"report-issue","status":"publish","type":"page","link":"https:\/\/maritimehub.co.uk\/report-issue\/","title":{"rendered":"report issue"},"content":{"rendered":"\n<section class=\"mhd-report-page\" aria-labelledby=\"mhdReportTitle\">\n\n  <header class=\"mhd-report-header\">\n    <div class=\"mhd-report-head-left\">\n      <h1 id=\"mhdReportTitle\">Report an issue<\/h1>\n      <p class=\"mhd-report-sub\">\n        Found something not right? Send it here. Keep it simple \u2014 we\u2019ll handle the details.\n      <\/p>\n    <\/div>\n\n    <div class=\"mhd-report-head-right\" role=\"group\" aria-label=\"Helpful links\">\n      <a class=\"mhd-btn\" href=\"\/status\" data-placeholder=\"true\">\ud83d\udfe2 Status<\/a>\n      <a class=\"mhd-btn\" href=\"\/changelog\" data-placeholder=\"true\">\ud83d\udcd2 Changelog<\/a>\n      <a class=\"mhd-btn\" href=\"\/community\">\ud83d\udc65 Community<\/a>\n    <\/div>\n  <\/header>\n\n  <div class=\"mhd-report-wrap\">\n\n    <form id=\"mhdReportForm\" class=\"mhd-report-form\" novalidate>\n\n      <div class=\"mhd-grid\">\n\n        <div class=\"mhd-field\">\n          <label for=\"mhdCategory\">Category <span class=\"mhd-req\" aria-hidden=\"true\">*<\/span><\/label>\n          <select id=\"mhdCategory\" name=\"category\" required>\n            <option value=\"\">Select\u2026<\/option>\n            <option>Bug \/ Something broken<\/option>\n            <option>Feature request<\/option>\n            <option>Data issue (wrong\/missing)<\/option>\n            <option>Account \/ Login<\/option>\n            <option>Performance \/ Slow<\/option>\n            <option>Billing<\/option>\n            <option>Other<\/option>\n          <\/select>\n          <div class=\"mhd-hint\">Pick the closest match.<\/div>\n        <\/div>\n\n        <div class=\"mhd-field\">\n          <label for=\"mhdSeverity\">Severity<\/label>\n          <select id=\"mhdSeverity\" name=\"severity\">\n            <option value=\"\">Not sure<\/option>\n            <option>Low (minor annoyance)<\/option>\n            <option>Medium (workaround exists)<\/option>\n            <option>High (major feature broken)<\/option>\n            <option>Blocking (can\u2019t continue)<\/option>\n          <\/select>\n          <div class=\"mhd-hint\">Helps prioritise.<\/div>\n        <\/div>\n\n        <div class=\"mhd-field mhd-span-2\">\n          <label for=\"mhdDescription\">Describe the issue <span class=\"mhd-req\" aria-hidden=\"true\">*<\/span><\/label>\n          <textarea id=\"mhdDescription\" name=\"description\" required\n            placeholder=\"What were you trying to do? What happened instead?\"><\/textarea>\n          <div class=\"mhd-hint\">A short paragraph is enough. No need to be perfect.<\/div>\n        <\/div>\n\n        <div class=\"mhd-field mhd-span-2\">\n          <label for=\"mhdSteps\">Steps to reproduce (optional)<\/label>\n          <textarea id=\"mhdSteps\" name=\"steps\" placeholder=\"1) Go to\u2026&#10;2) Click\u2026&#10;3) See error\u2026\"><\/textarea>\n        <\/div>\n\n        <div class=\"mhd-field\">\n          <label for=\"mhdExpected\">Expected result (optional)<\/label>\n          <input id=\"mhdExpected\" name=\"expected\" type=\"text\" placeholder=\"What you thought would happen\">\n        <\/div>\n\n        <div class=\"mhd-field\">\n          <label for=\"mhdActual\">Actual result (optional)<\/label>\n          <input id=\"mhdActual\" name=\"actual\" type=\"text\" placeholder=\"What actually happened\">\n        <\/div>\n\n        <div class=\"mhd-field\">\n          <label for=\"mhdEmail\">Email for follow-up (optional)<\/label>\n          <input id=\"mhdEmail\" name=\"email\" type=\"email\" placeholder=\"name@example.com\">\n          <div class=\"mhd-hint\">Only if you want a reply.<\/div>\n        <\/div>\n\n        <div class=\"mhd-field\">\n          <label for=\"mhdScreenshot\">Screenshot (optional)<\/label>\n          <input id=\"mhdScreenshot\" name=\"screenshot\" type=\"file\" accept=\"image\/*\">\n          <div class=\"mhd-hint\">Optional, but helpful.<\/div>\n        <\/div>\n\n        <div class=\"mhd-field mhd-span-2\">\n          <div class=\"mhd-check\">\n            <input id=\"mhdIncludeTech\" name=\"includeTech\" type=\"checkbox\" checked>\n            <div>\n              <label for=\"mhdIncludeTech\" class=\"mhd-check-title\">Include technical details (recommended)<\/label>\n              <div class=\"mhd-hint\">Adds page URL, time, browser, screen size, and app version.<\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n\n        <div class=\"mhd-field mhd-span-2\">\n          <label>Captured details (auto)<\/label>\n          <pre id=\"mhdMetaBox\" class=\"mhd-meta\" aria-live=\"polite\"><\/pre>\n          <div class=\"mhd-hint\">Sent only if \u201cInclude technical details\u201d is enabled.<\/div>\n        <\/div>\n\n      <\/div>\n\n      <div class=\"mhd-actions\">\n        <button type=\"button\" class=\"mhd-btn\" id=\"mhdClearBtn\">Clear<\/button>\n        <button type=\"submit\" class=\"mhd-btn mhd-btn-primary\" id=\"mhdSubmitBtn\">Submit report<\/button>\n      <\/div>\n\n      <div id=\"mhdAlert\" class=\"mhd-alert\" role=\"status\" aria-live=\"polite\"><\/div>\n\n      <div class=\"mhd-footer-note\">\n        Please don\u2019t include passwords, API keys, or private customer data in the report.\n      <\/div>\n    <\/form>\n\n  <\/div>\n\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Report an issue Found something not right? Send it here. Keep it simple \u2014 we\u2019ll handle the details. \ud83d\udfe2 Status \ud83d\udcd2 Changelog \ud83d\udc65 Community Category * Select\u2026Bug \/ Something brokenFeature requestData issue (wrong\/missing)Account \/ LoginPerformance \/ SlowBillingOther Pick the closest match. Severity Not sureLow (minor annoyance)Medium (workaround exists)High (major feature broken)Blocking (can\u2019t continue) Helps prioritise. [&hellip;]<\/p>\n","protected":false},"author":199,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-46492","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/maritimehub.co.uk\/?rest_route=\/wp\/v2\/pages\/46492","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/maritimehub.co.uk\/?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/maritimehub.co.uk\/?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/maritimehub.co.uk\/?rest_route=\/wp\/v2\/users\/199"}],"replies":[{"embeddable":true,"href":"https:\/\/maritimehub.co.uk\/?rest_route=%2Fwp%2Fv2%2Fcomments&post=46492"}],"version-history":[{"count":2,"href":"https:\/\/maritimehub.co.uk\/?rest_route=\/wp\/v2\/pages\/46492\/revisions"}],"predecessor-version":[{"id":46496,"href":"https:\/\/maritimehub.co.uk\/?rest_route=\/wp\/v2\/pages\/46492\/revisions\/46496"}],"wp:attachment":[{"href":"https:\/\/maritimehub.co.uk\/?rest_route=%2Fwp%2Fv2%2Fmedia&parent=46492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}