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Norwegian Cruise Line is Waiving Cancellation Penalties for Wildfire Victims

As wildfires proceed to wreak havoc throughout Los Angeles County, Norwegian Cruise Line (NCL) is providing help to affected passengers and contributing to neighborhood reduction efforts.

The fires, which have been significantly extreme in areas like Pacific Palisades and Pasadena, prompted NCL to take motion to assist its visitors and the broader neighborhood throughout this difficult time.

John Chernesky, senior vice chairman of North American gross sales at NCL, expressed his issues for the victims, noting that he, himself, lives simply 5 miles from the Hurst Fireplace that as of January 11, 2025, is forcing evacuations and destroying properties.

“The fires which have impacted Los Angeles are nothing wanting devastating, and all of us at NCL are heartbroken on the lack of life and the destruction that has occurred,” he mentioned.

To assist its visitors, Chernesky introduced that the cruise line is waiving all cancellation penalties for January and February cruises from any location for anybody who resides in areas affected by the fires.

Learn Additionally: Easy methods to Get pleasure from a Cruise Trip in Unsure Instances

Moreover, NCL is providing a 100% future cruise credit score (FCC) for the overall value of their cruise for passengers who’re unable to sail as deliberate as a result of horrific fires.

Sometimes, FCCs are good as much as one yr from the date of problem, so visitors can rebook a future cruise when it’s extra handy for them to steal away.

To additional support restoration efforts, Norwegian Cruise Line Holdings, NCL’s guardian firm, which additionally operates Oceania Cruises and Regent Seven Seas Cruises, is donating $50,000 to the Purple Cross.

“All of us at NCLH are very proud to be a part of an business that rallies collectively in occasions of disaster and want,” mentioned Chernesky. “It’s heartwarming to see the actions being taken at each stage, from companies to particular person advisors, to help these in want.”

Cruise Traces Reply to LA Wildfires

The wildfires spreading rapidly throughout Los Angeles first ignited on January 7, 2025, fanned by the Santa Ana hurricane-force winds with speeds of as much as 60 miles per hour.

The Palisades and Eaton fires, which embody the Pacific Palisades, Malibu, and Pasadena, have been among the many first reported, inflicting important destruction.

As of January 11, the fires have led to no less than 11 deaths, destroyed greater than 12,300 properties and buildings, and have left over 150,000 thousand residents displaced.

The scenario stays crucial, with the brand new Hurst fireplace erupting close to the San Fernando Valley and the Kenneth fireplace in Bell Canyon.

Efforts to include the fires are ongoing, with containment ranges low. The Palisades Fireplace is presently solely 8 % contained and the Eaton Fireplace is just 3 % contained.

Along with Norwegian Cruise Line, Princess Cruises can be providing versatile cancellation choices to passengers affected by the wildfires. 

The cruise line, which relies in Los Angeles, is permitting free of charge cancellation of any of the 5 cruises scheduled to depart from Los Angeles in January, with a future credit score at full value good for one yr.

Hollywood Hills, Los Angeles
Hollywood Hills, Los Angeles (Photograph Credit score: Pedro.Fonoff23)

In a press release to Cruise Hive, representatives from Princess Cruises mentioned, “Princess Cruises, Los Angeles’ hometown cruise line, is deeply saddened by the devastation attributable to the Palisades and Eaton fires. Our hearts exit to all these affected throughout this difficult time.”

Carnival Cruise Line, which homeports ships within the close by Port of Lengthy Seashore and, like Princess Cruises, is owned by Carnival Company, has not introduced any comparable choices for its passengers. 

Cruise Hive reached out to Royal Caribbean, which presently homeports Navigator of the Seas in LA, about any supply it might have for these affected by the wildfires however didn’t obtain a response.

Each the Port of Lengthy Seashore and LA’s World Cruise Heart, simply south of the town, stay open, regardless of the close by emergency.

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Ryan

Ryan O'Neill is a maritime enthusiast and writer who has a passion for studying and writing about ships and the maritime industry in general. With a deep passion for the sea and all things nautical, Ryan has a plan to unite maritime professionals to share their knowledge and truly connect Sea 2 Shore.

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